WhatsApp AI chatbot for hotels and tours

A WhatsApp AI chatbot serves your customers around the clock in Spanish and English: it answers questions, quotes with your rates, sends the payment link and hands the conversation to a person when needed. At Cancún Solutions implementation runs $15,000 to $25,000 MXN, with operation from $3,900 MXN per month.

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What the agent does

Trained on your rates, policies and availability
Serves via WhatsApp Business API and web chat
Quotes and sends payment links (Stripe, Mercado Pago or your gateway)
Sends bookings and leads to your CRM or Google Sheets
Hands off to a human when the guest asks
Monthly report of conversations, bookings and revenue

Built for tourism

Most inquiries to hotels, tours and catamarans arrive at night or on weekends. If nobody answers within minutes, the traveler books elsewhere or you pay an OTA. The agent replies in seconds and wins those bookings back.

Real work

We built the AI assistant for Tours Cancún, a booking platform with online payments and an internal CRM, that answers travelers and guides them to book.

Related work

Tours Cancún — Tour platform, Cancún and Riviera Maya. Tour booking platform with online payments, an internal CRM and an AI assistant that answers travelers and guides them to book.

Frequently asked questions

How much does a WhatsApp AI chatbot cost in Mexico?

At Cancún Solutions a WhatsApp or voice agent costs $15,000 to $25,000 MXN to implement and from $3,900 MXN per month to operate, plus VAT. The diagnostic is free.

Does it work with my current WhatsApp number?

Yes. We connect it to the official WhatsApp Business API with your number, or a new one if you prefer to keep things separate.

Does it replace my team?

No. It handles repetitive and after-hours work and hands complex cases to a person.

How long does it take?

A first agent goes live in 2 to 3 weeks.

Let’s talk about your business

Tell us what you want to solve. We reply within one business day with a diagnostic proposal.

I prefer WhatsApp

Or email us at [email protected]